- 01223 967855
- info@optimumpatientcare.org
- 5 Coles Lane Oakington Cambridgeshire CB24 3BA
QUALITY IMPROVEMENT MODEL
Our unique model provides an audit service and tailored feedback to general practices to assist the existing clinical practice.
The vision of OPC is to create relevant, accessible data for practitioners. By collaborating with clinical, academic and industry partners, OPC can translate research into clinical practice through new technologies and improved clinical services.
Strategies That Promote Sustainability in Quality Improvement Activities for Chronic Disease Management in Healthcare Settings: A Practical Perspective
Healthcare providers recognise the value of quality improvement (QI) activities that enhance the care received by service users. QI is particularly effective for the management of long- term conditions requiring linked care. However, starting and sustaining QI programmes in practice can be time-consuming and difficult and may produce inconclusive and/or inconsistent results. As a not-for-profit social enterprise, Optimum Patient Care (OPC) has been delivering effective and sustainable QI since 2005 in healthcare systems in several countries.
The QI Cycle: Common Barriers to Sustainable QI and Solutions
We approach QI as a cycle of activities (Figure 2) which: first seeks to understand the context and needs of the healthcare setting (step 1), reflect on these needs in parallel with national or international standards for care (step 2), work with practitioners to set achievable and measurable targets (step 3), implement change (step 4), re-evaluate the care provided and embed QI in routine practice (step 5).
Data Collection, Audit and Research
OPC collects de-identified data from enrolled practices to provide quality improvement reports to help these GP Practices track real life improvements made in patient care.
Data is collected from GP Practice electronic health records using secure extraction software. OPC only ever received de-identified data from the GP Practice. This data can also be used to help GP Practices take part in clinical research.
Optimum Patient Care is a not-for-profit, social enterprise, improving the diagnosis, treatment and management of chronic diseases within primary care.
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